Frequently Asked Questions
Why should I buy a bundle instead of individual devices?
Our bundles are designed so all devices are guaranteed to work together. You receive everything you need to build a complete smart room, with clear instructions to connect each device to the hub in minutes. Buying devices individually often means compatibility guesswork and extra setup time. With a bundle, you get a simpler, guided setup and one app to manage everything.
What makes Simpli Smart Living different from other smart home brands?
Most smart home products are sold individually and require you to figure out compatibility on your own. Simpli Smart Living bundles are designed so everything works together from the start, with clear instructions and a simple setup process. We focus on simplicity, fast Canadian shipping, and local support so setting up your smart home feels straightforward and stress free.
Are your products covered by a warranty?
Yes. All Simpli Smart Living products come with a one-year limited warranty against defects in materials or workmanship. If something goes wrong, our support team will work with you to repair, replace, or troubleshoot your device at no additional cost during the warranty period.
Can I try a Starter bundle before upgrading to Advanced or Premium?
Yes. Many customers begin with a Starter bundle to experience the basics, then add more devices or upgrade to Advanced or Premium later. All bundles are part of the same Smart Life ecosystem, so your setup can grow with your needs without starting over.